I bought two packets of frozen cod from steak king. It was delivered in good time and placed in the freezer immediately on delivery.
When I defrosted the cod to eat the fish was rancid, it had gone off a long time ago.
When I contacted steak king they tried to suggest that I either hadnt put it in the freezer quick enough or I had not kept it stored in a freezer.
After a long email exchange steak king apologised for the rotten fish they had sold me, however instead of replacing or refunding my order they offered me a 5% discount on my next purchase
Claim your business profile now and gain access to all features and respond to customer reviews.
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door. See more
