I am very dissatisfied with the support team. I faced a technical issue where a win in a Low Priority match was not recorded, preventing me from fulfilling my penalty. I reached out to support with evidence. The representative clearly stated: "We have your report and will submit this information as a bug. Unfortunately, we do not modify the number of games required". How can I resolve the penalty if the system is malfunctioning and support declines to assist manually, even after acknowledging the issue? This shows a complete lack of accountability. They closed my ticket without offering any resolution.
Claim your business profile now and gain access to all features and respond to customer reviews.
