I charged back my credit card when my steam deak was lost in transit and both steam and the courier would not help. steam then locked my account "due to criminal activity" when i asked for evidence they said my account was locked for "excessive chargebacks" which was only one when i couldnt get my issues resolved. chargebacks are created to protect the seller in these instances. steam have now received payment and i still have my account locked. i have made formal complaint with the accc ( a goverment support against corrupt buisnesses) I just wanted people to hear about this before they give any money to this horrible company. think im only the only one? check the google reviews.
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