Worst customer service experience EVER. I ordered boots that took way too long to arrive. By the time they got to me, I was out of town. I immediately initiated a return upon getting home bc they didn't fit but was told too much time had passed. The rep dragged this out over THREE MONTHS before just straight up ghosting me. I outlined the situation and she agreed that it was their fault but would not except a return and tried to blame it on their carrier. I have all the emails in case they have something to say about this review. Will NEVER order from them again and I encourage everyone else to avoid them like the plague.
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