Looks like fraud stay clear of stefan online shop!I am so disappointed in the online services of this shop! I have placed an order, no email order confirmation followed but the parcel was delivered. I got my order number after a few frustrating emails between me and stefanel (to my first email of me asking for my order confirmation they replied that they can't make any exchanges for my order and to return the items, how ironic is this since that's what I am trying to do .... also never asked them anything about any exchanges when I emailed their main email address again I got the exact same reply so they must just have a script and they copy and paste answers without reading customer's questions ) I tried both order numbers provided to me on stefanel returns page with no success.... After I asked for an order number that can be used on their returns page or a prepaid returns label I haven't had any reply ... I've chased a few times now still no reply. It was an expansive order and not something I can just forget about. Scammers!!
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