Two plants costing over €600 arrived in excessively wet pots with root rot, making them completely unsalvageable. I sent clear photographic evidence, but it took over a month to receive a response. When I finally heard back, there were no solutions offered, and communication stopped entirely. This company has been extremely frustrating to deal with, and it feels like a gamble to receive a healthy plant. If I could, I would give negative stars. Customers should receive better service!
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