My Vehicle (DS9) broke down on the 11//11/24 with an Electrical Fault that wouldn't allow me start the car , the AA attended in a timely manner but unfortunately were unable to fix , so the car would need to be recovered to a dealership , that's when the fun began !!! it couldn't be seen at any dealership until the 18/12/24 !!! and I would need to ring the RAC to organise the recovery myself on the 16/12 , as I write today (30/12) the car is still in Stelantis and You Manchester no nearer to resolution , DS Assist put me in a hire car on the 23/12 but that only lasted four days , it should now be dealt with by the dealership , but they are unwilling to help , so as of today (30/12) I have a no car , no resolution or time frame as to when mine will be fixed !!! so I have a warranty that is worthless , to say the customer service fell below my expectations is an understatement , please don't buy one of these cars !!! nobody knows how to fix them when they go wrong and it takes an eternity just to book them in
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