I am extremely disappointed with my experience with Peugeot. My 2024 Peugeot 3008 (MK74 NNR) became completely immobilised and would not unlock. RAC roadside assistance attended, and only then did the vehicle start showing critical warning messages, including a red STOP warning, “Traction System Failure,” and battery faults.
The car was recovered to Peugeot Liverpool, but I was told the earliest they can book it in is the end of May — several months away. I have been left without reliable transport, with no courtesy car or alternative mobility support offered.
I was told the manager was going to call me back to resolve the issue, but despite three follow-up attempts, I have not received a single call.
For a new car under full manufacturer warranty, this level of service is unacceptable. Peugeot needs to take customer safety and mobility seriously and provide faster, proactive solutions.
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Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.See more
