Review Time
I am extremely disappointed with my experience with Peugeot. My 2024 Peugeot 3008 (MK74 NNR) became completely immobilised and would not unlock. RAC roadside assistance attended, and only then did the vehicle start showing critical warning messages, including a red STOP warning, “Traction System Failure,” and battery faults.
The car was recovered to Peugeot Liverpool, but I was told the earliest they can book it in is the end of May — several months away. I have been left without reliable transport, with no courtesy car or alternative mobility support offered.
I was told the manager was going to call me back to resolve the issue, but despite three follow-up attempts, I have not received a single call.
For a new car under full manufacturer warranty, this level of service is unacceptable. Peugeot needs to take customer safety and mobility seriously and provide faster, proactive solutions.
Brilliant service
Kaz was really helpful and informative and was able to answer all my questions. Incredibly efficient and brilliant to speak with. Excellent service. Thanks, Kaz!
Stellantis & You Peugeot at Guildford, the staff are very polite. We bring our vans here when we can for repairs and servicing. They have a complementary coffee machine and I like the strong Espresso. Also, while I'm waiting for our vans to be serviced, they have a quiet place that I can do my 5 minutes prayer when time is due. 😊
Selle was incredibly helpful and such a lovely lady. She provided us with all the information we needed and offered a wide range of options to ensure our needs were perfectly catered for.
The staff were super friendly and professional. They genuinely want to help you find the best option that suits your budget and requirements. I highly recommend this place!
Such a lovely experience buying our Peugeot from Stellantis Liverpool. Nothing was too much trouble ! Bobby was very friendly but also so professional and was able to give us all the information we needed to make our purchase. Thankyou so much Bobby. We will certainly recommend. !
Great help from Ollie to sort getting me the car I wanted. Very helpful went through all the finance options, had test drive and got the car I wanted transported over from London. Even got my time belt changed which saved me a lot. Very helpful and kind staff
A wonderful experience when buying my new car ! Klaidas helped me through it all. He was exceptional. Went through everything and made it easy . He was so professional, polite and cheerful . Nothing was too much trouble. He is a credit to this company and wish him all the best in the future. Many thanks ! Rob
We purchased our new car with a representative who was very helpful and well-informed. The entire team was incredibly supportive and went out of their way to assist us; no request was too much trouble. This dealership has such kind and accommodating staff. I truly believe the service level was outstanding, and we will definitely return in the future.
Our salesperson provided us with the best deal available on our new car! The service he offered was outstanding from beginning to end, addressing all our inquiries. He ensured that my spouse and I felt very comfortable during the entire process, making it remarkably smooth. I would highly recommend this experience.
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Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.See more
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