I've never dealt with customer service as unhelpful as this. The glucose monitor might function well, but the support behind it is severely lacking. I faced issues with my subscription and needed to update my payment details, which should have been straightforward. Instead, I was repeatedly told they couldn't assist me and offered no real solutions. After going in circles, their final suggestion was to order from another provider. It's unacceptable for a company selling health-related products to lack proper account management and to dismiss customers needing help. If you're considering this service, be aware that their customer support is not equipped to help when issues arise.
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