I placed and paid for my order with Step Building Supplies on 16/12/2022. I enquired about the status of my order on 03/01/2023. Requested cancellation of my order and a refund on 19/01/2023. After having sent in the completed paperwork for my refund and not receiving ANY further feedback regarding the matter, I received a dispatch notice on 22/01/2023. The communication channels of STEP Building supplies are clearly not monitored or followed through from different departments. A product that I no longer required was delivered to me after absolutely no enquiry or follow-ups from STEP was made regarding my request for a refund.I would not recommend them or buy from them ever again.
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Your local online hardware store, specializing in all your hardware needs. This includes building material, home and outdoor materials and everything else you would need for your home. We passionately believe in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.
If you are looking to build, renovate or even add a few items that you have been looking for, you have come to the right place. We strive to offer you, the costumer, what you are looking for at the best prices, making your desire the top of our priority list. We believe in high quality and exceptional prices. We strive to deliver the best products at the most affordable price and ship them regardless of your location.See more
