I've ordered an item on the 16th September 2023,a week later no item was delivered. From the second of October 2023 I started contacting them, frustrated and disappointed as this was a present for my husband birthday (27 Sep 2023).Big promises made that they were moving and the order will be delivered asap. I started to phone them every second day to follow up. The manager went so far to put the phone down in my ear, as I raise my voice cause I had to repeat everything to him every time I contacted him. After a huge fight and even going from Pretoria to Randburg I received the item Monday the 23rd of October 2023.This should have been a 5-7 working day delivery???It was 25 days and a lot of phone calls, frustration and absolute a nightmare. Step Building is a no go for me. Never again.
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Your local online hardware store, specializing in all your hardware needs. This includes building material, home and outdoor materials and everything else you would need for your home. We passionately believe in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.
If you are looking to build, renovate or even add a few items that you have been looking for, you have come to the right place. We strive to offer you, the costumer, what you are looking for at the best prices, making your desire the top of our priority list. We believe in high quality and exceptional prices. We strive to deliver the best products at the most affordable price and ship them regardless of your location.See more
