I'll give 2 stars because the India / Philippines support staff are courteous. I received an email advising me that the check was done and I requsted a copy because I've discovered errors in the past. 7 calls later, still nothing. 24 hours they keep saying. They sent an unrelated document to me as well, which had nothing to do with the background screen. It creates incredible stress when one is scheduled to begin a new job very soon.
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Sterling was acquired by First Advantage on October 31st, 2024.
First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
