I ordered boots for my daughter that were supposed to arrive on a specific date, but they never showed up. According to tracking, the package was never received. The company claimed the order was fulfilled and refused to refund or send another pair. Eventually, after much hassle, they agreed to reship, and we finally received the boots. However, the entire process took about a month and was very aggravating.
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Steven Madden, Ltd., also known as Steve Madden, is a publicly traded company based in Long Island City, New York.