We received a recall notice for our vehicle and managed to get it booked in promptly. However, when we arrived, we were informed that there was no time to look at our vehicle. It was then rescheduled for the following week with a promise of free collection and delivery due to the inconvenience. The night before, we were told the booking was canceled because the necessary part was not up to standard, which should have been identified earlier. Now, we are left uncertain about the timeline for repairs. This first impression of the service has been disappointing.
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