I bought a vehicle from this company, and I will never deal with them again. It’s a shame that such a company represents a major brand like Toyota. I run a large fleet of nearly 450 cars and buy vehicles from dealers all over the UK — and I have never had such a bad experience before.I paid a deposit on Friday and was assured I could collect the car the following day (Saturday). I travelled over 4 hours, paying a driver £200 to accompany me so he could bring the other car back. When I arrived, they told me I couldn’t take the car because it still needed “90-degree checks.” That meant a wasted full day and £200 out of pocket.The following week, I was told the car was finally ready. I made the payment in full and asked if they could offer any discount for the hassle they had caused me. They flatly refused. To make things worse, the manager was extremely rude. He even offered to post me £50 — but only on the condition that I leave them a 5-star review. I told him to keep it, because I won’t be bribed into lying.This is my honest review and real experience with this dishonest company. I strongly suspect many of their glowing reviews are paid for or incentivized. Never trust this company.
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