I went to the service center complaining about noise coming from the windows of my new car. They told me the issue was with the suspension and tried to charge me for it. Without even inspecting the vehicle, they gave me false information and attempted to mislead me.It’s laughable that they claimed to have test-driven the car, because through the app I can see exactly when the vehicle was started, how far it was driven, and which routes were taken—and there was no test drive at all.When I later went on a test drive with the technician myself, he realized the problem was indeed with the windows and not the suspension. This company tried to charge a customer extra money without properly testing the car. I will never use this place again and will be reporting my complaint to their head office.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.
