Terrible sales experience at Toyota Ashford. We traveled for an hour for a prearranged appointment to view a car that was confirmed by Marios Zagoris only to be told when we arrived that he had sold the car to someone else. When we complained about this he said he didn’t call us to tell us this as he thought he could sell us another car. He then tried to sell us another more expensive car that wasn’t even on site to test drive and worse started at a price that was more expensive than the car was advertised at on the Toyota website!Completely wasted half a day of our time plus fuel driving there and back. Put in a formal complaint, but no resolution to my satisfaction other than the dealer manager trying to call me, but I didn’t want to waste any more of my time with them. Subsequently went to Mercedes and got a much better service and bought an A class.
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