I recently visited the Bishop Stortford centre on 23 August to explore two shortlisted cars. Unfortunately, my experience was very disappointing due to the behavior of the salesperson, Mr. Foraz.As someone who recently obtained a new driving license, I was simply exploring my options and requested financial details for the two cars I had shortlisted. However, Mr. Foraz was extremely rude and insisted that he would only provide financial options if I committed to purchasing a car immediately. This approach felt very unprofessional and put unnecessary pressure on me.Buying a first car is an important decision, and I expected guidance and support—not a forced commitment. Such behavior does not reflect well on the Toyota brand.I would appreciate it if a senior representative could connect me with another salesperson who can assist me in a professional and supportive manner. I am still interested in considering Toyota as my first car, provided I receive the right experience.Thank you for your attention to this matter.
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