steveneagell.co.uk

2.9
2.9 Based on 504 reviews

Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance....

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Ian Blows
Overzealous mot failure category , over priced quote and refusing warranty cover

After booking my Toyota in for its service and mot. I was told it failed on a major item. A dust cover issue on the anti roll bar joint. Not only did this make my car undriveable but I was then given a quote more than 3 times the price of local garages using genuine Toyota parts. To add insult to injury, two mot garages said this would only be an advisory and not a fail. They also declined to cover anything under my extended warranty despite pointing out the T&Cs. The terms stated torsion bars are covered but Steven Eagell decided to call it a anti roll bar and said that word was not in the terms and conditions, despite a anti roll bar being a torsion bar.

1
Date of experience: Aug 18, 2025

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  • Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.

  • language https://steveneagell.co.uk

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