Absolutely appalling experience – avoid at all costs!Reserved a car online with Steven Eagell Aylesbury, paid the £99 reservation fee, and received confirmation — only for the car to be marked “unavailable” moments later. No one contacted me, and repeated calls were met with vague excuses and zero follow-up. A full week later: still no refund, no apology, and no accountability. Even my formal complaint email was ignored. Completely disorganized and unprofessional — I’ve never been treated so poorly by a dealership. Save yourself the stress and shop elsewhere
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