I bought a car from St Alban's which came with one key, they promised to configure and send the second key. But it was from one excuse to another, and then, they asked me to drive 1hr 30min back to their service station for this, which was never part of the initial plan when I bought the car. Now today, its been over 3 months since I bought the car, I called them again to find out the way forward, and the lady I spoke with is the worst of them all, asking me not to take out my frustration on her. Some people obviously should not have jobs that include interacting with frustrated clients. She is terrible with her job in a nutshell. Though I have been booked in for this weekend, but not impressed with the service I have received. Too bad. NB: The last gentleman I spoke with was very polite. The lady is a disaster of a staff.
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