Very good service after our car broke down and was towed in by the AA Roadside assistance. Alex kept us up to date by his regular emails or phone calls. Although we had to wait 4 days before they could look into the problem of our car,and not being able to have a courtesy car. We were offered a courtesy car after Toyota discovered the problem which put a delayed on the repair due to having to order the parts. We feel it was an unnecessary expense having to pay for a rental car for the first four days, while being a customer of Toyota for 22 years, which includes buying 12 new cars. Nevertheless, Toyota, Steven Eagle in King's Lynn, through all the years is still our favourite dealer.
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