paid £430 for a full car service. Got my car back dirty—interior not cleaned at all. Called to complain and was told cleaning is "complimentary" and not guaranteed. Seriously? For that kind of money, you'd expect at least a clean car. Speechless.update:I got following response from them: "I have read through this and it does not state it is a part of the service it states for the final piece of customer satisfaction a clean will be carried out,"He is explaining following text mentioned on Toyota website:"And for that final piece of customer satisfaction, we will vacuum, wash and valet your Corolla, and a visual safety report will be provided when you come to collect your car."Final recommendation: Avoid this service center.
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