THIS IS EXTREEM RUDENESS.On 03/04/2025 I was told that my leaking sump plug could not be fixed so I would need a new sump which i said yes to and they would order it and let me know when thy have all the bits. I rang Rumanon on 05/05/2025 to find out what was going on and was told that he was on the phone and and would ring back, no call now 08/05/2025. i have no idea why perhaps they do not have the expertiese and can only service cars. Toyota are the only people to touched the sump plug when they service. If they do not want or can not to do the job the they should have said, it is only polite.Just an update of this revie. They finally rang me on14/05/2025 saying they had nearly all the parts and I could book the car in for this week. I ask them why they had not sent me the quote for the job I as asked for on 03/04/2025 they said sorry they would e mail it to me and they checked the e mail address they have ,they send me many e mails, but no Quote has been sent. What reason can they possibly have for not sending the quote? I will leave you to your own guess.28/05/2025Still no from quote Steven Eagell Aylesbury giving up hope.Toyota make good cars its just Steven Eaglle that are hopeless.
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