Wow. Toyota UK please look at these reviews. They all say the same thing regardless the location of the dealership. These people should never be allowed to handle your vehicles. Toyota make great cars and I bought one in 2023 from Steven Eagell in Cambridge. Every single interaction I had with them, from purchase to service to later changing the car, was nothing but a TOTAL nightmare. Another review says they're like some sort of throwback to 1980's style wide boy's operation and that is exactly what they are. I won't go in to the details of each of these interactions but suffice to say if it concerns sales it involves every sly trick in the book to not let you leave the showroom until you've signed on the line. If it involves service you are going to be lowest priority (service team left the premises at 5.30pm without informing the sales team - who are on site until 7.30pm - of cars still to be collected so couldn't collect my car). If it involves even a hint that you might change cars to another Toyota all the tricks are back out again. Suffice to say I was so completely fed up I did change cars to a different brand just to get away from them. Toyota's themselves are brilliant, often British made cars and I had no reason to change except to escape these people. I repeat, TOYOTA, GET RID OF THEM.
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