I got a car from Steven Eagell Toyota, St Albans. Everything about their service reeked of dishonesty. I was told that I will get the car within 3 working days, which got delayed by 10 days. They kept on sending me faulty invoices with wrong delivery dates, service and MOT expiry dates and mileage. I had to be very persistent to get the correct dates. They registered my Toyota finance with the wrong mileage. I only came to know when they gave me MOT, which had the correct mileage. The discrepancy was more than 1,200 miles! I told about my experience and the mileage issue. The manager suggested that I let go of the mileage issue, since if I decide to rectify it, my credit score will be impacted. This means, I get punished for their dishonesty.
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