Diabolical customer service I wouldn’t buy an ice cream from these people. Broken promises unapologetic completely disingenuous. YOU HAVE BEEN WARNED these guys make back street garages look good. My experience was that I paid a deposit on a car in June 24 at which time I was told it would be delivered in October. This then changed to January 25 which I had reluctantly accepted, then without prompting they promised / guaranteed me the car for December, I then rearranged my Christmas holiday around receiving my new car and taking it on holiday. When I called to arrange pick up the chap I was dealing with was away? And the new person told me that the car was scheduled for January at the earliest. This now meant that I couldn’t go on my already paid for holidays they wouldn’t even give me a car. I have sent an email as directed by their customer service 30/4/25 let’s see what happens. Update 7/5/25 contact from dealership (the very people I am complaining about ) another empty apology meanwhile I am out of pocket & couldn’t go on holiday because of their failures. The chap even tried to sell me another car. DO THESE PEOPLE NOT GET IT ABSOLUTELY DIABOLICAL PEOPLE.
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