This awful company contains some decent people who have to man the lines BUT......Toyota used to have accessible showrooms that could be contacted for service calls etc, but this outfit direct everything to Milton Keynes and make it quite clear that the customer is always wrong. It's really a bit like crap service levels in the 1960s and 70s but on steroids.I would recommend buying your Toyota elsewhere but you might want to consider if this the future for all Toyota agents and find another brand that knows how to treat customers properly. You can guess my future plans.
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