steveneagell.co.uk

2.9
2.9 Based on 504 reviews

Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance....

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Tiffany Brooks
Extremely poor customer service !

I sold my wife's Toyota Corolla back to Steven Eagell in Peterborough during September 2024. At the time I repeatedly asked whether they transferred ownership back into the motor trade, they said they had. I received yesterday in the post a parking charge for my wife's old car illegally parked at Luton Airport on March 1st 2025. I contacted Steven Eagell Peterborough and spoke with the sales manager a Dushi Mani. He asked me to send him an email with the parking summons attached and he would pass it on to the current owner for payment. I also stated in my email I was annoyed with Steven Eagell especially after asking if ownership had been transferred. I have purchased several Toyota's and Lexus cars from Steven Eagell over the last five years. I will not be dealing with Steven Eagell in the future for any car purchases or servicing. We all make mistakes but to date nobody from Steven Eagell has even offered an apology. Extremely poor customer service !

1
Date of experience: Mar 06, 2025

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  • Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.

  • language https://steveneagell.co.uk

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