Totally shocking 'service' on every visit with our mobility car........ 2 services and an MOT. Car dropped off yesterday morning at 9 for an MOT. They called my home number (I'm not there), at 4pm car has failed. They have NO tyres for my Yaris (yes really)!! Day 2 and phoned them for any update at 3.45. They have not done anything re the tyres as there are NO STAFF to put tyres on the car!! You really could not make this up could you? Previous services have also been an issue and the excuses given are not helpful or true. So do NOT use SE Cambridge if you actually imagine that your car will be dealt with in a timely manner. They seem just not to care and communication is poor. OH unless they hope you will buy a new car. Then goodness they are on the ball and contact again and again and again!
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