Probably the worst garage I have ever dealt with. I purchased a used car which was 11 months old and had been used as a directors car. Firstly I was told the car would be serviced prior to it being sold, it wasn’t as two weeks after buying the car I was notified it needed a service. The garage tried to take payment twice for the car. There was no pre delivery inspection undertaken as I had to go to Lexus in Stoke to repair a defect. I then informed Steven Eagell who did say they would pay for the repair this was 5 weeks ago we have chased numerous times to get told the payment has been missed so far no payment.I would honestly avoid this garage and am surprised Lexus are not intervening. I was also told I would receive a courtesy call 2 weeks after the purchase and a survey through the post, I have received neither.
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