Having been a customer for many years, from buying several cars and having my car serviced and mot'd the latest experience has been wholly disappointing from the Worcester branch and has still not been resolved with my husband's money of £500 not being returned to him. A formal complaint has been emailed and after 7 days that in itself has not been replied to despite their policy that it would be. Does anyone know any other way of contacting regional Managers/owners or directors that can be contacted direct to write to.
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