1 star is too high. Had MOT at Cambridge Toyota. Sent visual inspection report stating 2 items needing immediate attention( in red). 1 item I approved. The 2nd item was aircon decontamination. In my opinion this is not something that needs immediate attention (red) but an advisory. I declined this item as I thought I had this done recently and wanted to wait a bit as did not have a problem with the aircon (no smells, dust etc). When I collected the car I had to ask when the aircon had been done. In June 2024 I had the same treatment for £202 which they were stating needing doing immediately. Luckily just saved £180 for something that had been done 6 months ok with no evidence of aircon problems. I was told that mechanics don’t see the car history. I would never trust this garage again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.