steveneagell.co.uk

TAXI DRIVERS BEWARE.

TAXI DRIVERS BEWARE.I'd never been to steven eagell toyota before but apparently they are a great company for taxi drivers so I thought why not give it a go 19/1/2025A young lady asked if I needed any help and then sat me down to ask the usual questions, I told her I was a taxi driver straight away and she said she had sold to a few taxi drivers in our area so I was pretty hopefull she could help me.The young lady asked if I have a part ex etc etc so I said yes my taxi was outside. She then went to her floor manager and came back to tell me she was going to do an appraisal on my car and she wouldn't be long.While she was checking my car out I was getting my settlement figure for my current car, (top of the range) vauxhall insignia with low mileage considering what I use it for.She then came back after talking to her floor manager for the third time and told me she couldn't take my car as part ex because they couldn't sell it at auction because it's been used as a taxi.Firstly it's as clean as anything with relatively low mileage, secondly how would an auction buyer know it was a taxi anyway, and lastly you'll happily sell multiple cars to taxi drivers but you wouldn't take them back after a few years as part ex for a newer car? That im afraid is the opposite to helping taxi drivers out and I'm going to make sure taxi drivers steer well clear of your so called reputable dealership. Multiple customers walking through the door but not enough staff to deal with them as well.I literally felt like you were fobbing me off to get me out of the door with a BS story but if it wasn't B.S then that's a pretty shoddy way to run a dealership considering I used to be a car salesman working for a larger dealership than yours and the last dealership (toomey) I used took my old taxi as part ex no problem.I'll get my toyota somewhere else thank you very much.Nice automated response, I'll save myself the time and effort thanks 👍

Date of experience: Jan 19, 2025