The overall level of service from Safa made the experience straight forward and less stressful. The car had a few items that needed rectifying and I was fairly adamant I wanted them done. At no point did I get any resistance or pushback in those requests. She always said I'll see what I can. She made the whole buying experience straight forward and so was the handover, with reassurance if there was anything wrong to get in touch straight away. A great asset to the Lexus team.
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