Poor aftercare - my elderly Mum's car was delivered without an instruction manual, she was keen to have this so Hassan promised that he would 'personally' see that it was posted to her within 3 days. This was nearly a month ago - despite ringing and people saying they will pass messages on, no one has called her back.Today a warning light appeared on the car, she had no instruction book to consult, so she has bought a new one - for £18.I am really upset and disappointed with this bad service from you. You have cost my mum money she should not have had to spend and clearly don't value customers once you have taken their payment.
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