My car experienced an unexpected battery failure yesterday and I reached out to the company for assistance as a customer. I was assigned to a lovely lady Naomi in the Northampton branch. She took her time to explain things to me and promised to do all she can to sort it out for me. She gave me a call this morning that my car is sorted out under warranty and ready for collection. Thank you Naomi, you are such an amazing personality & your customer service is top notch! Now my family can enjoy our planned trip this weekend.
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