steveneagell.co.uk

2.9
2.9 Based on 504 reviews

Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance....

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Wally Ross
Avoid if you want to be a valued customer

Very disappointed with the after service following the purchase of a 3 year old Toyota yaris (Mk4) from Steven Eagell Tamworth Toyota. After having an issue with the battery which kept going flat and according to Toyotas UK site is under warranty for 10 years. I was restarted by the AA on 2 different occasions and told to drive 20 miles to my local Toyota dealership. On arrival they ran tests and said the battery was fine. Of course it's just driven 20 miles...the fault happened again and again I got the same response. When I questioned Tamworth they just told me to buy a solar charger and be carful not to void the warranty. I eventually got them to replace the battery, they call it goodwill...it was not. The manager at Tamworth did not care about the after sales and there phone manor was awful and a so what attitude and even when I saw the car for the first time I felt more of a pain and training tool than a valued customer. The car was damaged on the wheels and wing.mirror (A mot failure). I won't touch Steven Eagell ever and I recommend you don't. There are better and now cheaper hybrids out there.

1
Date of experience: May 07, 2024

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  • Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.

  • language https://steveneagell.co.uk

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