steveneagell.co.uk

2.9
2.9 Based on 504 reviews

Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance....

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Nicola Morris
Sold us an accident damaged car and…

Sold us an accident damaged car and offered us a trade in price to return it! Buyers beware. 3 year old Lexus NX was bought with accident damage which was logged on a mot just after its first mot. So the mot history shows its first mot followed a couple of months later by a major dangerous fail. It failed due to front end damage which they repaired and sold to us without telling us. It may not have been through the insurance but it is clearly logged on the mot. They bought the car the day before the mot. Tried to make light of it all saying it was just very small issue yet it was bad enough to fail an mot it didn’t need at the time, clearly mot’d to see what further damage it may have had. Asked for the car to be returned and money back but only offered the trade price which is nearly £6000 less than we paid. This is an insult and shows what they think of their customers.told it is because the car market has dropped and cars are not worth what they were last year as they were over inflated… Basically monopolising on selling us a car that was supposed to be up to Lexus standard. Stick with a car I will either have to keep which may not be possible or sell at a loss due to the mot history…

1
Date of experience: May 01, 2024

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  • Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.

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