Needed a locking wheel nut key. Calling them was a waste of time, parts number always said 'we're very busy', tried choosing the sales number instead and they disconnected the call before answering, so I drove down only to find out parts were closed (although their website and the phone message didn't say that). Tried again today and exactly the same - message saying parts have a high volume of calls and when I got down there ... Parts wasn't open again. FIX YOUR PHONE MESSAGE TO SAY YOU'RE CLOSED!Further to your reply requesting that I email feedback address. I have done this but can you tell me, is there some reason you would ask me to do this rather than passing on the details to your internal team yourself?
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