Dreadful service from S.Eagle Ashford, my Rav 4 went in for a 51k service and MOT I made it clear i wanted the service carried out first as and work needed to pass the MOT without additional advisories,and they did not listen, and I picked up two! Then on my return home I noticed that the service book had the wrong mileage recorded in the service book, it was covered up by a small post it note! So a trip up from rye to Ashford to address the problem, I ask for a call from the dealer manager heard nothing two weeks in I rung the dealer and was assured I would get a telephone call still nothing! What a complete joke this company is, I will write to Toyota customer service and explain this terrible customer service, I am in the market for 2 new Toyota vehicles but I will go back to my local Toyota dealer in Hastings.
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