I ordered a new Toyota pickup, Toyota Canterbury, in September 2023, paid a deposit and wanted a 2024 registration. I had to constantly ring them regarding a delivery date, 3 weeks ago I was given 4/4/24 as delivery. In view of this I sold my current vehicle. Last week, via email, I was told that the order had been cancelled due to end of production, which they knew about in January, not even a courtesy call! So now with no vehicle I will have to lease one so I can work! At a cost of £10,000 a year minimum! The lease is because Toyota Canterbury have said that I can have a pickup, upgraded at no extra cost, but, in a years time, although I’m not to accept that time span as gospel, it could be longer! I am disappointed and frustrated at the appalling customer service and lack of follow up care! Shame on Toyota.
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