Stevan eagell Stourbridge, formally Marshall's.All same old, except the name has changed.No parking for customers, promise will call back with update, never do, have to call back yourself and go through a calling system like a doctors surgery.Constantly being told things are in the process of being done or checked, only to find out, when you evtually get your car back that, they need more time, and want to rebook, to go through the same dishonest and unprofessional service again.No point complaining to Toyota themselves, as they say it's not there responsibility as all these dealers are franchised.Such a shame.. Good brand, very very bad customer service.Avoid at all costs.
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