Sadly the customer service is not what it was. When I arrived I had to search out somebody in their office to book my vehicle in despite the date and time previously being confirmed. Whilst there I wanted to view one of the new cars - eventually I was offered the help of a salesperson but whilst willing he only had scanty knowledge of the vehicles. I waited all afternoon for my vehicle to be fixed, which was twice as long as I was originally led to expect, I received no explanation or progress update. There were lots of staff members in their offices just none who were interested in the customers!
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