Tonight at 19.40 I got a call from Toyota Steven Eagell St Albans. It’s a Monday evening and I’ve just sat down after a long working day and rejected the call as it didn’t want to be talking to customer services about renewing my car finance that is finishing in September (6months away) at nearly 8pm in the evening. They rang again, I rejected the call again (for all they knew I could of been rejecting whilst driving / in hospital / in a meeting) they then called up for a THIRD time this is all within a couple of minutes. I knew what it was about I said it’s late to be calling this is a joke I’m not interested and hung up the phone. They then called back again seconds later! Asking why I hung up, not taking no for an answer so I had to hang up again. I am so annoyed they called 4 times at this time at night when their hours online said they should be shut! I will be writing a written complain via email too. Not impressed.UPDATE: The same salesman Adil Islam started calling me again past 8pm last night, he only stopped when my boyfriend got on the phone. So after me telling him not to call me late on Monday he called me even later Tuesday night again multiple times. This is harassment. I also emailed a complaint Monday evening and not heard back yet.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.
