Before Christmas my daughter bought a Toyota yaris from Steven Eagle in Tamworth which they had to bring in from another garage. When it arrived we went to look it over. We explained that as it was raining we could not say yes or no about the condition of the vehicle. As everyone knows you do not view a car in the dark or in the rain as it could hide a multiple of sins.The only things we could point out was a couple of marks on the outside of the vehicle and it needed a valet. We were informed that they had only just received the vehicle and it not yet been in the workshop. We agreed a date for the jobs to be completed which was the 28th of December 2023. When we arrived it had only just gone into the workshop to be valeted. When it was driven around to the front to our amazement they had put on wrong number plates . The marks which was pointed out were still there and we noticed a dent above the rear wheel arch. Obviously all they were interested in is getting the car sold and off the premises. Whoever the workshop manager is again did not look it over before it was handed over to the daughter. I will say that the sales guy, Jack was extremely helpful. Polite, and very professional. In fact he's a Credit to this company. They agreed to have the vehicle back into the workshop to put ot right, and she was given a courtesy car until it was ready to collect.
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