The worst service I have ever received. I don't understand how some people are allowed to work in customer service jobs. Sayed Khan was so rude to me, was patronising and talked down to me, he even threaten me that I will have difficult in the future to take a car with them. Hassan Shah is no different he tired really hard to be nice, but putting down the phone to the customer without saying goodbye is not right. I don't know what has happened to Toyota in Luton but the service of sales team is so bad. I hope one day someone will do something about it. Oh and everyone there introduces themselves as they are the senior managers there. How many senior managers one shop cna have? Avoid at any costs, if you can go anywhere else, but there.
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