Would like to award no stars but can't. Issue is with the Sales Manager at Colchester Ben Grogan who refuses to refund me £972 for an unused Service Plan even though EMAC the service administrator has repaid Colchester on 18.8.23.His position is as I didn't use the Plan(I sold the car after 3 months)so he gets to keep my money. Don't use this dealer, don't sign up to service plans.I bought another Toyota from Listers Lincoln where service counts.Legal action to follow.
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