steveneagell.co.uk

2.9
2.9 Based on 504 reviews

Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance....

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Zozox725
Unprofessional sales staff

I’m disappointed to be treated in unprofessional way from one of a big company like Toyota On 08/08/2023 me and my wife met one of the sales team and he helped us to buy a new Toyota Yaris Cross and said will be delivered in the first week of SeptemberThese are the list of unprofessional attitude - phoned my wife twice to ask her if we took his personal pen accidentally - didn’t give us any letter or email confirmation about the deal or details which we agreed then I had to call 3 times to ask for any information and keep telling me would sen you the information now” but I haven received anything yet, then I had to go to Toyota Office to see other sales staff to get this information - then on 2nd of September I called to ask about updating but then they put me on hold about 10 minutes so I hang up though they might forget me then on 4th of September called again and the sals staff told me “sorry the system is broken” but will call you later, but nobody call me at all - on 5th of September we called again then they said sorry your car will be delivered on November I know it happen with delivery issues sometimes but not that long and not that way of communicating with customers especially when it’s big brand like Toyota

1
Date of experience: Aug 08, 2023

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  • Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.

  • language https://steveneagell.co.uk

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